Privacy Policy

2) How We Use Information

We use personal information to:

• Provide, operate, and improve the Site, services, and programs.
• Respond to inquiries; schedule and deliver sessions/events.
• Send administrative messages (confirmations, updates, policy changes).
• Provide thought leadership content (newsletters, resources) if you opt in or as permitted by law.
• Personalize content and measure performance of marketing campaigns (including LinkedIn Ads).
• Conduct research, analytics, and reporting to improve offerings.
• Comply with legal obligations and enforce our terms.

Legal bases (EEA/UK visitors): performance of a contract, consent, legitimate interests (e.g., securing the Site, improving services, relevant B2B outreach), and compliance with legal duties.

3) Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Keep the Site secure and functioning.
• Remember preferences and improve experience.
• Measure traffic, engagement, and conversions.
• Deliver and measure advertising (e.g., LinkedIn Insight Tag).

You can manage cookies via your browser settings and our cookie banner (where available). Disabling some cookies may affect Site functionality.

4) LinkedIn Ads & Insight Tag

We use the LinkedIn Insight Tag and related LinkedIn advertising features to:

• Measure ad impressions, conversions, and page views.
• Build aggregated analytics and improve campaign relevance.
• Create “matched” or “retargeting” audiences based on Site interactions.

LinkedIn may collect or receive information from our Site and use it to provide measurement services and targeted ads according to its policies. You can manage your ad preferences in your LinkedIn account settings (e.g., Advertising Data and Data Privacy settings) and opt out of interest-based advertising where offered.

5) Email, CRM, Scheduling, and Payments

• Email/CRM: We use Pipedrive to send updates you request or that are relevant to your relationship with us. You can unsubscribe from marketing emails at any time via the link in the email.
• Scheduling: We use Calendly and Pipedrive Scheduler to manage appointments. Information you submit (name, email, notes) is stored by that provider per its privacy terms.
• Payments: We use Stripe Payment via WooCommerce, Stripe Payment via Kajabi, and Quickbooks Online to process payments. Your payment data is handled directly by the processor and not stored on CCBD servers.

6) When We Share Information

We do not sell personal information. We may share information with:

• Service providers/processors (hosting, analytics, email/CRM, scheduling, payments, advertising platforms) under contracts that limit their use of data.
• Professional advisors (legal, accounting) as needed.
• Authorities when required by law or to protect rights, safety, or security.
• Business transfers (e.g., merger, acquisition) subject to continued protection of your data.

7) Your Choices & Rights

Marketing: Unsubscribe anytime via the link in our emails or by contacting us.Cookies/Ads: Use browser settings, our cookie banner, and platform settings (e.g., LinkedIn ad preferences) to manage tracking and interest-based ads.Privacy rights (by region):

• EEA/UK/Switzerland (GDPR): Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent (where processing is based on consent).
• California (CCPA/CPRA): Right to know, correct, delete, and limit use of sensitive information; right to opt out of “sharing” for cross-context behavioral advertising. CCBD does not sell personal information. To exercise rights or opt out of sharing, contact us (see Section 12). If we use cookies for targeted ads, we will honor opt-out requests via our cookie banner and/or email.
• Other regions: We will honor applicable local rights to the extent required by law.

We may need to verify your identity before fulfilling requests. Authorized agents may submit requests where permitted.

8) Data RetentionWe retain personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

9) SecurityWe implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

10) International Data TransfersWe may process and store information in countries outside your own (e.g., the United States). Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect transferred data.

11) Children’s PrivacyOur Site and services are intended for adults in professional roles. We do not knowingly collect personal information from children under 16. If you believe a child provided personal information, contact us to request deletion.

12) Contact Us

Cultural Connections by Design, LLC
Address: 8 E Cardiff Ct, Newark, DE 19711
Email: info@ccbydesign.org
Phone: +1-844-877-5150 or +1-302-455-2550
Data Protection Contact: “Privacy Team”

To exercise privacy rights or ask questions about this Policy, contact us using the details above.

13) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last updated” date. Material changes will be communicated as appropriate.